Cloudways Copilot provides flexible settings that allow you to control which servers receive AI-powered monitoring and insights.
This guide explains how to access and manage your Copilot settings, configure server-specific monitoring, and disable Copilot if needed.
Table of Contents:
Accessing Copilot Settings
You can manage your Cloudways Copilot settings directly from your dashboard without contacting support.
To Access Settings:
Log in to your Cloudways Platform
Navigate to the "Cloudways Copilot" section in your dashboard
Click on the "Settings" tab (located next to "Credits & Plan")
You'll see the "Insight Settings" page where you can manage all Copilot configurations
The settings page provides a comprehensive overview of all your servers and their current Copilot monitoring status, making it easy to manage your entire infrastructure from one location.
Managing Insight Settings
The Insight Settings section allows you to enable or disable Copilot monitoring for individual servers, giving you granular control over which servers receive AI-powered insights and SmartFixes.
Understanding the Interface:
Each server in your account is listed with its name and current monitoring status. Servers show their Cloudways-assigned names along with recognizable icons indicating their cloud provider and configuration.
Server Status Indicators:
Blue toggle (enabled): Copilot is actively monitoring this server and generating insights
Gray toggle (disabled): Copilot monitoring is disabled for this server
Server count: The bottom of the list shows your total servers and current page navigation
Making Changes:
Simply click the toggle switch next to any server name to enable or disable Copilot monitoring. Changes take effect immediately, and you'll see the toggle color change to reflect the new status.
Server-Specific Controls
Cloudways Copilot allows you to selectively enable monitoring for specific servers, providing flexibility to focus on critical infrastructure while managing costs and alert volume.
Best Practices for Server Selection:
Consider enabling Copilot monitoring for production servers, high-traffic websites, critical business applications, and servers experiencing frequent issues.
You might choose to disable monitoring for development servers, staging environments, low-priority websites, or servers with minimal activity.
Impact of Server Selection:
When you enable monitoring for a server, Copilot begins 24/7 analysis of webstack performance, host health, disk space usage, and disk inode monitoring.
You'll receive insights and have access to SmartFixes for any detected issues on that server.
When you disable monitoring for a server, no new insights will be generated for that server, SmartFixes won't be available for that server, and you won't receive alerts about issues on that server.
However, historical insights for disabled servers remain accessible in your dashboard.
Credit Usage:
Remember that insights and SmartFixes consume credits from your monthly allocation.
Managing which servers have monitoring enabled helps you control credit usage and focus your allocation on the most important infrastructure.
Disabling Cloudways Copilot
If you prefer to disable Copilot monitoring entirely, you can do so from the settings page.
Complete Disabling Process:
Navigate to the Copilot Settings page
Scroll down to the "Disable Cloudways Copilot" section
Review the warning message explaining what will happen when Copilot is disabled
Click the red "Disable" button
Confirm your choice in any prompt that appears
What Happens When You Disable Copilot:
Disabling Cloudways Copilot stops real-time analysis of critical server issues across all your servers. You'll no longer receive insights or have access to SmartFixes for any server in your account.
However, your existing CloudwaysBot monitoring and regular Cloudways support remain fully functional. Historical insights stay accessible in your dashboard for reference, and you can re-enable Copilot at any time.
Re-enabling Copilot:
To reactivate Copilot after disabling it, return to the Settings page and look for an "Enable Cloudways Copilot" option. Click to reactivate, and monitoring will resume immediately for all previously enabled servers.
Understanding Settings Impact
Your Copilot settings directly affect credit usage, alert frequency, and monitoring coverage across your infrastructure.
Credit Consumption:
Only servers with enabled monitoring can generate insights and SmartFixes that consume credits. Disabling monitoring for specific servers reduces potential credit usage while maintaining monitoring for critical infrastructure.
Alert Management:
Server-specific settings help manage alert volume. If you're receiving too many insights for non-critical servers, disabling monitoring for those servers reduces notification frequency while maintaining coverage for important infrastructure.
Team Access:
Your Copilot settings apply to all team members based on their existing server permissions. Team members will only see insights for servers they have access to, and only if those servers have Copilot monitoring enabled.
Billing Impact:
Your Copilot plan and billing remain the same regardless of which servers have monitoring enabled.
You pay for your plan's credit allocation, not per monitored server.
FAQs
Can I enable Copilot for some servers but not others?
Yes, the Settings page allows you to enable or disable monitoring for individual servers. This gives you complete control over which servers receive Copilot insights.
Do disabled servers count toward my credit usage?
No, only servers with enabled monitoring can generate insights and SmartFixes that consume credits from your monthly allocation.
What happens to existing insights when I disable a server?
Historical insights remain accessible in your dashboard even after disabling monitoring for specific servers. Only new insight generation stops.
Can team members change these settings?
Settings access depends on team member permissions. Check with your account owner about who can modify Copilot settings for your account.
If I disable all servers, does my billing change?
No, your plan billing remains the same. You're paying for credit allocation and access to Copilot features, not per monitored server.
How quickly do setting changes take effect?
Changes are immediate. Enabling monitoring begins analysis right away, while disabling stops new insight generation instantly.
Can I bulk enable or disable all servers at once?
Currently, you need to adjust each server individually. Bulk controls may be added in future updates.
Will disabling Copilot affect my regular Cloudways monitoring?
No, standard CloudwaysBot monitoring and regular Cloudways services continue unchanged when you disable Copilot.
That's it! We hope this article was helpful.
Need Help?
If you need assistance, feel free to:
Visit the Cloudways Support Center
Chat with us: Need a Hand > Send us a Message
Or create a support ticket anytime.
We're here 24/7 to help you!