FAQs for Cloudways Autonomous New Pricing

Cloudways Autonomous has introduced a new pricing structure designed to make your billing more transparent and fair.

This article answers the most frequently asked questions (FAQs) about autoscaling, plan management, billing, and more — in simple, easy-to-understand terms.

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Following are some of the frequently asked questions about Cloudways Autonomous New pricing.

Autoscaling has always been part of Cloudways Autonomous. The new pricing structure simply makes these costs transparent.

When your application experiences high traffic, it automatically scales up to use extra infrastructure resources.

Instead of spreading this cost across all users, autoscaling charges ensure that you only pay for the resources your application actually uses.

Autoscaling costs depend on your plan’s rate and the duration of scaling activity.

The formula used is:

Pod Count × Hours × Charge per Hour

Each plan has its own hourly rate. You’ll be billed only for the time your app used extra capacity.

You can easily track autoscaling usage and events in the Autoscaling Analytics section of your Cloudways Autonomous Dashboard. This section provides near real-time visibility into when your application scaled up or down and how it affected your costs.

Yes. You can set a budget threshold for autoscaling directly from your dashboard. Once this threshold is reached, autoscaling will automatically stop, helping you stay within your desired monthly budget.

Under the new structure, each plan supports one application.

This makes it easier to manage and monitor performance, scaling behavior, and costs specific to that application.

If you want to host multiple applications, simply create additional plans. You can have as many as you need.

Yes. You can create and manage multiple plans of different sizes under a single Cloudways account.

This helps you assign different plans to different projects, teams, or clients.

You can upgrade your plan directly from your Cloudways dashboard if your application requires more CPU or RAM.

For larger or enterprise-level workloads, you can request a Custom (Enterprise) Plan for tailored performance and scaling needs.

Yes. You can downgrade your plan — but only if your application’s resource usage fits within the limits of the lower plan. If your current usage exceeds those limits, you’ll need to optimize your application first.

Custom (Enterprise) Plans are specialized for high-traffic or mission-critical applications.

They start at $1,800/month and include:

Custom plans are ideal for businesses with:

These plans ensure reliability, flexibility, and optimal performance for demanding environments.

You can unsubscribe from a custom plan directly from your account. However, for any upgrades, downgrades, or configuration changes, please contact the Cloudways Support Team — they’ll help you manage these adjustments smoothly.

If your website suddenly receives a traffic surge, your app will automatically scale up to handle the increased load. You’ll only be billed for the additional resources used during that period.

Overage charges are now simplified and more affordable:

This gives you a clear and predictable view of any additional usage beyond your plan’s limits.

No. Visits are completely free under the new pricing model. You’ll never be billed for traffic volume or visitor count.

Yes. Your monthly invoice now includes clear, itemized details for:

This ensures complete transparency about where your costs come from.

Yes. Each plan includes a defined autoscaling limit. Higher plans offer higher limits to support greater resource demands during heavy traffic.

That’s it! We hope this article was helpful.

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