Your web application information is essential to you as it helps you log in to your website admin panel and remotely connect to your server.
In this article, we will show you how to locate your application information available on the Cloudways Platform.
How to Find Application Information
Before you begin, choose the Cloudways platform you are using. The steps to access your application information may vary slightly depending on your platform interface.
Select Your Platform
Cloudways offers two platform experiences:
Cloudways Flexible - This is the standard platform where you can manually manage your servers and applications with full control over settings and configurations.
Cloudways Autonomous - This platform is designed for automated performance and scaling, with a simplified interface and fewer manual configurations.
Select your platform below and follow the relevant steps to find your application information.
Cloudways Flexible
Step #1 — Navigate to Your Application
Log in to your Cloudways Platform using your credentials.
Click on Flexible icon in the side bar menu and then click on My Servers.
Choose the server where your desired application is deployed.
Next, click www.
Choose your application’s name. (In new Interface, the same option will be opened on the right side)
Step #2 — View Application Details
Under Application Management, select Access Details. Here you will find the following information:
Application URL — It is your website URL, e.g., mysite.com.
Admin Panel — It contains the URL to access the admin panel (backend) of your application, along with its login credentials.
Database Access — This section contains the database name, username, and password. This section contains the database name, username, and password. Cloudways supports several methods to remotely access your databases, such as using MySQL client and MySQL Workbench.
Redis Access — This section contains the Redis key prefix , username, and password to configure object caching on your application with Redis.
Password Protection: Enable/Disable Password Protection on your application and manage it's username and password
Application Credentials — Application Credentials give SFTP/SSH access to a specific application on a server.
Public IP — It is the IP address of your server.
Important Note: You may also need to know the application folder name on the server when remotely connecting to your server using SFTP/SSH. Here’s how you can find it.
Under Application Management, visit Application Information.
Here, you will find your Application Folder Name.
Tip:
You can also rename your application folder to a meaningful name.
Important:
Please note that each application on any server will inherit any settings or restrictions from the respective hosting server - such as disk space availability, PHP version, and memory availability.
Cloudways Autonomous
Step #1 — Navigate to Your Application
Log in to your Cloudways Platform using your email address and password.
On the side menu bar, click on Autonomous Icon and select My Applications.
Choose your desired application as shown below.
Step #2 — View Application Details:
Here, you will find the following information:
Application URL — It is your website URL.
Admin Panel — Check your credentials. It contains the URL to access the admin panel (backend) of your application, along with its login credentials.
MySQL Access — Next, click Manage Access on the top right of the page and navigate to Database.
This section contains the database name, username, and password. Cloudways supports a method to remotely access your databases, such as using MySQL Workbench.
Host — Next, navigate to SSH/SFTP where you will find the host of your application.
Application Credentials — Application Credentials give SFTP/SSH access to your application.
Easily Access Your Application Details on Cloudways
Cloudways makes it simple to access all your application information from a single place.
Whether you need credentials, access URLs, or configuration details, everything is clearly organized within the platform.
By knowing where to find this information, you can manage your application more efficiently, reduce setup time, and troubleshoot issues with confidence—even if you are not a technical user.
For further assistance, you can explore related guides in the Cloudways Help Center or reach out to support.
That’s it! We hope this article was helpful.
Need Help?
If you need assistance, feel free to:
Visit the Cloudways Support Center
Chat with us: Need a Hand > Send us a Message
Or create a support ticket anytime.
We're here 24/7 to help you!