Set FROM Address from the Cloudways Console

Setting a custom FROM address ensures your application emails—such as contact form submissions, password resets, and notifications—are sent from a recognizable sender email (e.g., [email protected]).

This improves brand trust and email deliverability by avoiding generic or default email addresses.

In this guide, you’ll learn how to configure the Default Email Sender (FROM address) directly from the Cloudways Console.

Whether you're using the built-in PHP mail function or an external SMTP service, customizing the FROM address is a crucial step for maintaining professional email communication.

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You can easily customize the default FROM address used by your application emails directly from the Cloudways Console.

This helps ensure your emails appear professional, align with your domain, and reduce the chances of landing in spam folders.

In this KB article, you will learn about setting the FROM address, also known as the Default Email Sender address, using the Cloudways Platform.

A name or title that is recognizable to your users, subscribers, or customers when you send an email. It can be a company name, any individual name, or perhaps the product or service opted for by people.

Moreover, it is an excellent approach to use a company or brand name over a person’s name unless that person is the brand. For instance: [email protected].

You can set the FROM address (Default Email Sender address) for outgoing emails of your application by following these steps.

Log in to your Cloudways Platform using your credentials.

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