This guide explains how billing works at Cloudways. It covers everything you need to know about payment methods, invoices, taxes, and additional charges like bandwidth or backups.
Whether you’re a new or existing customer, this article will help you understand how the Cloudways billing system calculates charges, when invoices are created, and how you can easily manage payments or refunds from your Cloudways account.
Table of Contents
Billing at Cloudways - Basics
How Does Cloudways Billing Work?
Cloudways bills you monthly based on your actual server usage and active services.
For more details, click the following links to learn about Cloudways billing basics.
Payment Methods, Invoices, and Charges
You can pay your Cloudways invoices using major credit cards or PayPal through your billing dashboard.
For more details, click the following links to explore payment and invoice articles.
Fiscal Taxes
Cloudways applies regional taxes like VAT or GST depending on your business location.
For additional information and guides, check the following links.
EU Value Added Tax (VAT)
Singapore Goods and Services Tax (GST)
Off-Site Backup, Bandwidth, and Clone Server Charges
Extra charges apply for off-site backups, additional bandwidth, and running cloned servers.
Explore the articles below to better understand this section.
Other Cloudways Billing Queries
You can manage, stop, or cancel your Cloudways billing anytime through your account settings.
For further help on this topic, please visit the following links.
That’s it! We hope this article was helpful.
Need Help?
If you need assistance, feel free to:
Visit the Cloudways Support Center
Chat with us: Need a Hand > Send us a Message
Or create a support ticket anytime.
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